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Accessibility Statement for This Website

Last Updated: December 2, 2025

Our Commitment to Accessibility

Spray Lake Dental is committed to ensuring digital accessibility for all people, including those with disabilities. We strive to continuously improve the user experience for everyone and apply the relevant accessibility standards to ensure our website is accessible to all visitors.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone. Our goal is to provide an inclusive online experience that allows all users to access information about our dental services in Cochrane, Alberta.

Accessibility Features

Our website includes the following accessibility features:

Navigation and Structure

  • Keyboard Navigation: All website functions can be accessed using a keyboard alone, without requiring a mouse

  • Logical Page Structure: Content is organized with proper heading hierarchies (H1, H2, H3) for easy navigation

  • Skip Navigation Links: Users can bypass repetitive navigation elements to access main content quickly

  • Consistent Layout: Predictable and consistent page layouts throughout the site

Visual Accessibility

  • Text Alternatives: Images include descriptive alt text for screen readers

  • Color Contrast: Sufficient contrast ratios between text and background colors

  • Resizable Text: Text can be resized up to 200% without loss of content or functionality

  • Clear Typography: Readable fonts and appropriate font sizes throughout

Content Accessibility

  • Descriptive Links: Link text clearly describes the destination or purpose

  • Form Labels: All form fields include clear, descriptive labels

  • Error Identification: Form errors are clearly identified with specific suggestions for correction

  • Plain Language: Content written in clear, straightforward language

Multimedia Accessibility

  • Video Captions: Videos include captions or transcripts where applicable

  • Audio Alternatives: Audio content includes text alternatives when available

Assistive Technologies

Our website is designed to be compatible with assistive technologies, including:

  • Screen readers (JAWS, NVDA, VoiceOver)

  • Screen magnification software

  • Speech recognition software

  • Alternative input devices

  • Browser accessibility features

Known Limitations

Despite our best efforts, some content on our website may not yet be fully accessible. We acknowledge the following potential limitations:

  • Third-Party Content: Some embedded content from third-party providers (appointment booking systems, social media feeds, maps) may not be fully under our control and may have accessibility limitations

  • PDF Documents: Some older PDF documents may not be fully accessible; we are working to remediate these

  • Legacy Content: Older pages or blog posts may not meet current accessibility standards and are being updated

  • Images and Graphics: Some complex dental diagrams may require additional descriptive text

We are actively working to address these issues and improve accessibility across all areas of our website.

Ongoing Improvements

Accessibility is an ongoing effort. We regularly:

  • Conduct accessibility audits and testing

  • Update content to meet current WCAG guidelines

  • Train our staff on accessibility best practices

  • Test our website with various assistive technologies

  • Monitor and implement new accessibility technologies

Feedback and Assistance

We welcome your feedback on the accessibility of the Spray Lake Dental website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

Contact Information:

Spray Lake Dental
264 Park Street, #404
Cochrane, AB

Phone: (403) 840-0531
Email: info@spraylakedental.com

Office Hours:
Monday: 8:00 AM – 4:00 PM
Tuesday: 11:00 AM – 7:00 PM
Wednesday: 11:00 AM – 7:00 PM
Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 4:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed

Please provide the following information when reporting accessibility issues:

  • The web page or content where you encountered the barrier

  • A description of the barrier and how it affected your experience

  • The assistive technology and browser you were using (if applicable)

  • Any suggestions you have for improvement

We aim to respond to accessibility feedback within 5 business days and will work with you to provide the information you need in an accessible format.

Alternative Access

If you cannot access information on our website due to a disability, we offer the following alternatives:

  • Phone Assistance: Call us at (403) 840-0531 during office hours, and our staff will be happy to provide information, schedule appointments, or answer questions

  • In-Person Assistance: Visit our office, and our team will assist you with any information or services you need

  • Email Inquiries: Email us at info@spraylakedental.com, and we will respond with the information you require in your preferred accessible format

Physical Office Accessibility

Our dental practice is committed to accessibility both online and in-person. Our physical office features:

  • Wheelchair-accessible entrance and facilities

  • Accessible parking

  • Accessible washrooms

  • Accommodations for patients with mobility challenges

Please contact us in advance if you have specific accessibility needs for your appointment, and we will ensure appropriate accommodations are in place.

Third-Party Applications

We use third-party applications and services on our website (such as appointment scheduling systems, contact forms, and social media integrations). While we select vendors who prioritize accessibility, we cannot guarantee that third-party content will always meet WCAG 2.1 Level AA standards. If you experience difficulties with third-party content, please contact us, and we will provide alternative methods to access that information or service.

Compliance Status

We are committed to substantial conformance with WCAG 2.1 Level AA standards. “Substantial conformance” means that we meet all requirements of the guidelines, though some content from third parties may not be fully within our control.

Technical Specifications

This website is built using standard web technologies:

  • WordPress Content Management System

  • HTML5

  • CSS3

  • JavaScript (with progressive enhancement, ensuring core functionality without JavaScript)

  • Responsive design for compatibility across devices

  • WordPress’s built-in accessibility features

Content Management System

This website is built on WordPress, which includes built-in accessibility features and follows WordPress Accessibility Coding Standards. We use accessibility-ready themes and regularly update our WordPress installation to benefit from the latest accessibility improvements.

Updates to This Statement

We review and update this Accessibility Statement regularly to reflect improvements and changes to our website. This statement was last updated on December 2, 2025 and will be reviewed quarterly.

Legal Information

This statement does not constitute a legal commitment. Spray Lake Dental is dedicated to making continuous improvements in accessibility and welcomes collaborative efforts to enhance the user experience for all visitors.

For More Information

To learn more about web accessibility standards, visit:

Thank you for visiting Spray Lake Dental. We are committed to serving all members of our Cochrane community with accessible, compassionate dental care.